Loop Returns
Boost customer loyalty by eliminating manual tasks and increasing accuracy of your returns process with Loop and Brightpearl.
Having a smooth and seamless returns process for your customers can certainly give a competitive advantage, but as your business grows, your back-office operations become much more complex, including returns workflows. While customers may not be able to see your operations, they do notice when your operations run without incident. As a result of those efficiencies, you’re rewarded with them continuing to buy from you instead of your competition.
Together, Brightpearl and Loop provide visibility and accuracy in your returns process. All of this helps you save time on manual tasks in the returns process by seamlessly integrating to keep orders, returns and sales credits up-to-date and accurate, automatically.
How it works
Step 1
Customer submits return to Loop and a sales credit is automatically created in Brightpearl as a child of the original sales order
Step 2
Warehouse receives the returned package, and updates the status on the sales credit in Brightpearl
Step 3
The return is automatically processed in Loop
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